One living picture of what your company knows: what's shipped, what customers keep asking, and the answers your strongest people give. Captured automatically from the conversations where that knowledge actually appears.
Plumb connects to the tools you already use and keeps one shared, up-to-date map of what your organization knows: your product, your customers' asks, and the answers your teams give every day.
A live request for something your product may not do yet. The FDE needs an answer now, grounded in reality, not a guess.
Plumb answers from your real product graph: what’s live and what isn’t. Then it finds a path using today’s building blocks, so the client still leaves with a yes.
Plumb extracts a structured signal and drops it into your product graph, automatically connected to the features, docs, and past requests it relates to.
As more accounts raise the same need, the node gains weight. Plumb ranks what to build next by real demand across your book, not guesswork.
The feature goes live and the graph flips it to GA. From the very next call, Plumb answers “yes, that’s live.” Your team is selling the newest version of your product before the docs are even rewritten.
One living picture of what your organization knows, current by default because it's heard, not authored. A category that didn't exist before.
Calls, chats, tickets, and code: the places your best people actually answer.
Every question, answer, and ask is tagged with what it's about and its current state.
One living picture of what your org knows: shipped, asked, answered, with receipts.
Your experts confirm the uncertain calls. Every correction teaches the whole system.
Review isn't a bottleneck. It's your best people teaching at scale. An answer given once helps one person. Captured and kept current, it educates everyone who comes after.
Thirty minutes with the team. Your product, your calls, real answers.